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  • Refunds

    All sales are final and only in certain circumstances will a refund be issued. Please contact our Sales Office via email at [email protected] or by calling our office at 843-225-2492 to make us aware of your specific situation and we will determine if a refund is due based on the circumstance. A return shipping label will be provided only if the product was sent due to internal error or is defective.

    Damaged Product(s):

    Delta Prime will replace items that are damaged during the shipping process or are determined to be defective:

    Please be sure to check your order carefully and follow these steps if your order is damaged:

    Upon receiving your product and determining that your purchase is damaged please email us at [email protected] within three (3) business days of receiving your order to request a replacement. Please include specific details and if possible photos of the damaged product.

    Once we have received your claim we will promptly assess the situation and send out your replacement notifying you by email with a tracking number for your records.

    If you have any questions regarding our return policy please email [email protected] or call us at 843-225-2492

    Purchases made through a retailer and not directly via deltaprime.co

    We work closely with our retail partners who wholesale our products and if a situation arises where your product purchased through one of these vendors is not working properly or is not up to the quality you are accustomed to please follow these steps:

    Contact the retailer that you purchased your product from to see if they will work with you to remedy the situation. In most cases they will replace your product and will work directly with us to ensure they receive replacement.

    If after first contacting and attempting to work with the retailer your Delta Prime product was purchased from you are not satisfied with the outcome or they are unable to assist you, please contact us either by email at [email protected] or call us directly at 843-225-2492.

    Requests made within a 30 day window after purchase date (must provide proof of purchase) will be considered for replacement.

    We will ensure that you are taken care of and are satisfied!

  • These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. Must be 21 years or older to purchase from this website. This product is not intended for children, or pregnant or lactating women. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor’s advice should be sought before using this and any dietary supplement product. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. By using this site, you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited by Law. Products on this site contain less than 0.3% Δ9-THC. We do not ship amanita muscaria to the State of Louisiana. The FDA has not approved Kratom as a dietary supplement. We do not ship to the following US locations where Kratom is restricted: Alabama, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin, Sarasota County (FL), Union County (NC), Denver (CO), and San Diego (CA).

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